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So you are ready
to order online and not really sure how it works?
No problem! Here
is the low down:
To order any item Ready
Made item, simply click on the add to cart button below the item. These items
are not customizeable and will ship, as described, within three business days
of when order is placed. Your order will ship within 3 business days.
Please note: When ordering
online, your card is charged immediately upon completion of any order.
If you have any trouble ordering online please don't hesitate to call
us at 315-393-4143 to place your
order.
Accepted Forms of Payment:
Visa, Mastercard, American Express, Discover, Paypal & Check
If you would rather pay via PAYPAL please send us an email listing in detail what
you would like to order & where the items will be shipped. We will then
follow up within 24 hours with a paypal invoice listing the items &
pricing. Once you send payment via paypal, we will start your order.
If you would rather pay by check, please send an email and let us know exactly
what you would like to order and whether you would rather pay by personal or
cashier check. Please note, we cannot start working on your order or send
anything out until we have received payment in full and your check has
cleared with the bank. Please make checks out to Pam Morley and send them to 5923
SH 37, Ogdensburg, NY 13669. International
customers must pay with credit card.
If you are still unsure
about the price of an item you are interested in, no problem! Before you
order, drop us an email and
we will get back to you right away with a price quote. If you have a specific
bag in mind that you don't see on the site, no problem. Again, shoot us an
email and we will be sure to get right back to you and let you know if we can
do it, approximately how much it will cost and how long it will take.
NY Sales Taxes
If we are shipping
the bag to an address in New -York, you will be charged an additional 7% of
total order (before shipping) for NY Sales Taxes.
Shipping Policies
In addition to
the cost of your order, your credit card will be charged the amount that it
costs to ship your order via priority mail. This is added to your order form
immediately upon placing order. Shipping cost is $6 for up to 2 lbs and $9 for up to 3.5 lbs.
for shipments in the United States. For international shipments please review
all International Ordering Instructions below.
Gift Certificates - Order GC's Here
To redeem your Gift Certificates, include the code found on the bottom right
hand side of your gift certificate in the Promotional Code section, as
well as the Notes section of the online order form. Or order by phone
and mention your promotional code.
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Built To Last
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One & Only Creations 3 Year Guarantee
One & Only Creations’ products are tough, but not indestructible. If
something rips, tears or comes apart as a result of our construction of
your item, send it back to us at 5923 SH 37, Ogdensburg, NY 13669 and we
will repair it or replace it for free!
Return Policy
We will be glad to make an exchange or send a refund (minus shipping
costs) for Ready Made One & Only Creations items you are not completely
happy with, however this does not include customized items. Returnable
item(s) must be returned within 8 business days of the shipping date. Items
returned after 8 business days are eligible for store credit if returned
within 2 months of ship date. Merchandise must be unworn, in perfect
condition. If you intend to return an order, please first call us at 315-393-4143
to notify One & Only Creations that a package is being returned and
when we can expect it.
Please note: Shipping and handling on returned merchandise is
non-refundable.
All SALE items are final.
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Order Cancellation Policy - Please note there is a 5% charge for
orders placed and then cancelled for any reason.
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